Conversational AI

Customer conversations,
grounded in
your ERP.

Deploy AI agents on your website, WhatsApp, Slack or Teams that answer order, invoice and stock questions from live ERP data, and hand off to your team when it matters.

Example · Customer support

Answers your customers can trust.

Because the agent reads from the same ledger your team uses, it never quotes a stale price, a shipped-but-not-delivered order or a paid invoice as overdue.

  • Live order, shipment and invoice lookups
  • Verified customer identity before sharing account data
  • Seamless handoff to a human with full context
Support agent / Website chatOnline
Customer · TechNova IncWhere is order #ORD-4820?
Aupulens agentOrder #ORD-4820 ($18,200) is in flight. It shipped on Jun 10 and is expected on Jun 18. In transit
Customer · TechNova IncCan you send me the invoice?
Aupulens agentDone. I have emailed the invoice to your billing contact on file. Anything else?
Type a message…
Capabilities

One agent.
Every channel.

Configure once, deploy wherever your customers, vendors and employees already talk to you.

Omnichannel

Website widget, WhatsApp, Slack and Microsoft Teams from a single configuration.

Live ERP grounding

Answers come from orders, invoices, inventory and shipments in real time.

Human handoff

Escalates to the right team with the full conversation and the relevant records attached.

Guardrails

Topic limits, identity checks and approval steps before any account change.

Multilingual

Converse in English, Spanish, French, German and Chinese.

Conversation analytics

Track resolution rate, handoffs and top questions to improve your operations.

Use cases

Where teams
deploy it first.

The questions that flood your inbox, answered instantly.

Order & delivery status
Customers
Invoices, payments & statements
Customers
Stock availability & lead times
Sales
PO and payment status for suppliers
Vendors
Leave, payslips & policies
Employees

Run your business
on Aupulens.

See the AI-native ERP on your own workflows. A 30-minute walkthrough with our team, tailored to your finance and operations stack.